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Return Policy

  1. 30-Day Money Back Guarantee: We offer a 30-day money back guarantee on all online orders. If you are not satisfied with your purchase for any reason, you may return the item within 30 days of the purchase date for a full refund.

  2. Condition of Returned Items: To be eligible for a refund, the item must be unused, unopened, and undamaged. We cannot accept returns of products that show signs of use, have been opened, or are damaged.

  3. Return Process: To initiate a return, please contact our customer service team within 30 days of receiving your order. They will provide you with a return authorization and instructions on how to proceed.

  4. Refund Processing: Once we receive your returned item, it will be inspected to ensure it meets our return criteria. Upon approval, we will process your refund within 3 days to the original method of payment.

  5. Exclusions: Certain items may not be eligible for return, such as hazardous materials or bulk products. Please refer to the product description or contact us for clarification before making your purchase.

  6. Shipping Costs: The customer is responsible for covering the cost of return shipping, unless the return is due to our error or a defective product.

  7. Contact Us: If you have any questions about our return policy or need assistance with a return, please contact our customer service team at

Terms of Service Policy

  1. Introduction: These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

  2. Use of Services: You agree to use our services only for lawful purposes and in a manner consistent with these Terms and applicable laws and regulations.

  3. User Accounts: Some services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  4. Intellectual Property: All content on our website, including text, graphics, logos, and images, is the property of Platinum Industrial Supply and protected by intellectual property laws. You may not use our content without permission.

  5. Limitation of Liability: We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our services.

  6. Modification of Terms: We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website.

  7. Governing Law: These Terms are governed by and construed in accordance with the laws of Wix website hosting and laws of The United States of America.

  8. Contact Us: If you have any questions about these Terms, please contact us at

Accessibility Statement for PlatinumSalesPro

This is an accessibility statement from Platinum Industrial Supply | Sales.


Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. PlatinumSalesPro is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.



We welcome your feedback on the accessibility of PlatinumSalesPro. Please let us know if you encounter accessibility barriers on PlatinumSalesPro:

  • Phone: 5734148528

  • E-mail:

  • Visitor Address: 1103 Dickinson Ave

  • Postal Address: 1103 Dickinson Ave

Date: April 5, 2024

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